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Extend the value of your conversation intelligence investment.
CallMiner Services Packages
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Professional Services Package: API Integration
Professional Services Package: API Integration
Connect CallMiner insights with other business applications
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Professional Services Package: Social Insights
Professional Services Package: Social Insights
Uncover customer sentiments and transform CX strategy
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Professional Services Package: Health Assessment
Professional Services Package: Health Assessment
Health Assessment for your Conversation Intelligence Program
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Professional Services Package: Data Science Deployment Assessment
Professional Services Package: Data Science Deployment Assessment
Integrating Custom AI Models in CallMiner
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Professional Services Package: Data Evaluation
Professional Services Package: Data Evaluation
Understand your data platforms and the best way to bring data feeds together
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Professional Services Package: Reasons for Contact and Resolutions
Professional Services Package: Reasons for Contact and Resolutions
Automated Reason for Contact Dispositioning
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Professional Services Package: Automated Quality Asssurance
Professional Services Package: Automated Quality Asssurance
Supports the transition from a manual to automated quality assurance program.
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Professional Services Package: Accelerator
Professional Services Package: Accelerator
Accelerate your time to value
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Professional Services Package: Language Effectiveness
Professional Services Package: Language Effectiveness
Optimize your agent playbooks
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Professional Services Package: Insights 360
Professional Services Package: Insights 360
Grow your conversation intelligence program
Quickview
Professional Services Package: API Integration
Professional Services Package: API Integration
Connect CallMiner insights with other business applications
Quickview
Professional Services Package: Social Insights
Professional Services Package: Social Insights
Uncover customer sentiments and transform CX strategy
Quickview
Professional Services Package: Health Assessment
Professional Services Package: Health Assessment
Health Assessment for your Conversation Intelligence Program
Quickview
Professional Services Package: Data Science Deployment Assessment
Professional Services Package: Data Science Deployment Assessment
Integrating Custom AI Models in CallMiner
Quickview
Professional Services Package: Data Evaluation
Professional Services Package: Data Evaluation
Understand your data platforms and the best way to bring data feeds together
Quickview
Professional Services Package: Reasons for Contact and Resolutions
Professional Services Package: Reasons for Contact and Resolutions
Automated Reason for Contact Dispositioning
Quickview
Professional Services Package: Automated Quality Asssurance
Professional Services Package: Automated Quality Asssurance
Supports the transition from a manual to automated quality assurance program.
Quickview
Professional Services Package: Accelerator
Professional Services Package: Accelerator
Accelerate your time to value
Quickview
Professional Services Package: Language Effectiveness
Professional Services Package: Language Effectiveness
Optimize your agent playbooks
Quickview
Professional Services Package: Insights 360
Professional Services Package: Insights 360
Grow your conversation intelligence program
Quickview
Professional Services Package: API Integration
Professional Services Package: API Integration
Connect CallMiner insights with other business applications
Quickview
Professional Services Package: Social Insights
Professional Services Package: Social Insights
Uncover customer sentiments and transform CX strategy
Quickview
Professional Services Package: Health Assessment
Professional Services Package: Health Assessment
Health Assessment for your Conversation Intelligence Program
Quickview
Professional Services Package: Data Science Deployment Assessment
Professional Services Package: Data Science Deployment Assessment
Integrating Custom AI Models in CallMiner
Quickview
Professional Services Package: Data Evaluation
Professional Services Package: Data Evaluation
Understand your data platforms and the best way to bring data feeds together
Quickview
Professional Services Package: Reasons for Contact and Resolutions
Professional Services Package: Reasons for Contact and Resolutions
Automated Reason for Contact Dispositioning
Quickview
Professional Services Package: Automated Quality Asssurance
Professional Services Package: Automated Quality Asssurance
Supports the transition from a manual to automated quality assurance program.
Quickview
Professional Services Package: Accelerator
Professional Services Package: Accelerator
Accelerate your time to value
Quickview
Partner Services
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RDI Agent Staff Augmentation
RDI Agent Staff Augmentation
Contact Center Outsourcing Solutions
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Provana Contact Center Solution
Provana Contact Center Solution
Tech-enabled, optimized contact center
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Offshore IT Professional Services & Consulting
Offshore IT Professional Services & Consulting
Web, Mobile, Custom App Development Services
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CallMiner API Integration
CallMiner API Integration
Connect CallMiner to Enterprise Data
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Outsourced Contact Center Solutions
Outsourced Contact Center Solutions
Inbound, Outbound & Live Chat Customer Services
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Provana Call Monitoring Solution
Provana Call Monitoring Solution
Tech-enabled call monitoring solution
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RDI Survey Research
RDI Survey Research
Customer and Employee Experience Surveys
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CallMiner Language Support
CallMiner Language Support
Bring 2nd Language Customers into CallMiner
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Expert analysts to augment or manage your speech analytics investment
Expert analysts to augment or manage your speech analytics investment
Results-driven on-demand data analysts
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Managed Analytics as a Service with Custom, Client Specific Support
Managed Analytics as a Service with Custom, Client Specific Support
Managed interaction analytics services
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Guided Insights as a Service
Guided Insights as a Service
CallMiner Team as a Service
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CallMiner Fully Managed
CallMiner Fully Managed
We Do It All For You!
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RDI Managed Service
RDI Managed Service
Speech Analytics as a Service
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IPACS Speech Analytics
IPACS Speech Analytics
Fully Managed, Custom Interaction Analytics
Quickview
QEval - Call Center Quality Monitoring Software
QEval - Call Center Quality Monitoring Software
Contact Center Quality Monitoring Solution
Quickview
CallMiner Advanced Analytics
CallMiner Advanced Analytics
Correlate Insights with Enterprise Data
Quickview
Implementing Operational Change to Realize Benefits of Data Driven Insight
Implementing Operational Change to Realize Benefits of Data Driven Insight
CX transformation through operational change
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RDI Agent Staff Augmentation
RDI Agent Staff Augmentation
Contact Center Outsourcing Solutions
Quickview
Provana Contact Center Solution
Provana Contact Center Solution
Tech-enabled, optimized contact center
Quickview
Offshore IT Professional Services & Consulting
Offshore IT Professional Services & Consulting
Web, Mobile, Custom App Development Services
Quickview
CallMiner API Integration
CallMiner API Integration
Connect CallMiner to Enterprise Data
Quickview
Outsourced Contact Center Solutions
Outsourced Contact Center Solutions
Inbound, Outbound & Live Chat Customer Services
Quickview
Provana Call Monitoring Solution
Provana Call Monitoring Solution
Tech-enabled call monitoring solution
Quickview
RDI Survey Research
RDI Survey Research
Customer and Employee Experience Surveys
Quickview
CallMiner Language Support
CallMiner Language Support
Bring 2nd Language Customers into CallMiner
Quickview
Expert analysts to augment or manage your speech analytics investment
Expert analysts to augment or manage your speech analytics investment
Results-driven on-demand data analysts
Quickview
Managed Analytics as a Service with Custom, Client Specific Support
Managed Analytics as a Service with Custom, Client Specific Support
Managed interaction analytics services
Quickview
Guided Insights as a Service
Guided Insights as a Service
CallMiner Team as a Service
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CallMiner Fully Managed
CallMiner Fully Managed
We Do It All For You!
Quickview
RDI Managed Service
RDI Managed Service
Speech Analytics as a Service
Quickview
IPACS Speech Analytics
IPACS Speech Analytics
Fully Managed, Custom Interaction Analytics
Quickview
QEval - Call Center Quality Monitoring Software
QEval - Call Center Quality Monitoring Software
Contact Center Quality Monitoring Solution
Quickview
CallMiner Advanced Analytics
CallMiner Advanced Analytics
Correlate Insights with Enterprise Data
Quickview
Implementing Operational Change to Realize Benefits of Data Driven Insight
Implementing Operational Change to Realize Benefits of Data Driven Insight
CX transformation through operational change
Quickview
RDI Agent Staff Augmentation
RDI Agent Staff Augmentation
Contact Center Outsourcing Solutions
Quickview
Provana Contact Center Solution
Provana Contact Center Solution
Tech-enabled, optimized contact center
Quickview
Offshore IT Professional Services & Consulting
Offshore IT Professional Services & Consulting
Web, Mobile, Custom App Development Services
Quickview
CallMiner API Integration
CallMiner API Integration
Connect CallMiner to Enterprise Data
Quickview
Outsourced Contact Center Solutions
Outsourced Contact Center Solutions
Inbound, Outbound & Live Chat Customer Services
Quickview
Provana Call Monitoring Solution
Provana Call Monitoring Solution
Tech-enabled call monitoring solution
Quickview
RDI Survey Research
RDI Survey Research
Customer and Employee Experience Surveys
Quickview
CallMiner Language Support
CallMiner Language Support
Bring 2nd Language Customers into CallMiner
Quickview
Partner Apps
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Keatext
Keatext
Text analytics for customer experience
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ZIZO Workplace Gamification
ZIZO Workplace Gamification
Gamified Employee and Data Management
Quickview
Automate Customer Service with AI
Automate Customer Service with AI
Generative AI-powered virtual agents
Quickview
QEval - Call Center Quality Monitoring Software
QEval - Call Center Quality Monitoring Software
Contact Center Quality Monitoring Solution
Quickview
Voice of the Customer
Voice of the Customer
Voice of the Customer Surveys
Quickview
IPACS Speech Analytics
IPACS Speech Analytics
Fully Managed, Custom Interaction Analytics
Quickview
Verbio Speech-To-Text
Verbio Speech-To-Text
Higly accurate OOTB speech transcription
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Speechmatics
Speechmatics
World's Most Accurate Speech Recognition
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Canary Speech
Canary Speech
Real-time call sentiment and wellness
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XDeTECH
XDeTECH
AI-powered deepfake voice detection
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Datashake
Datashake
Easily aggregate Voice of Customer data
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Contact Center Automation
Contact Center Automation
Contact Center Automation Designed by humans, For Humans
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The New Standard in AI-Powered CX
The New Standard in AI-Powered CX
Rescue your CX with AI Agents
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Call Simulator
Call Simulator
AI-powered, scenario-based training at scale
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Upland RightAnswers
Upland RightAnswers
AI-Knowledge Management for Faster Troubleshooting
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Alvaria Compliant Outbound
Alvaria Compliant Outbound
Proactive Compliant Outbound Dialing
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Verbio Conversational AI
Verbio Conversational AI
Cutting Edge Voice Virtual Assistants
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livepro Knowledge Management
livepro Knowledge Management
Knowledge Management for Contact Centers
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SalesScreen
SalesScreen
Motivate your team to goal
Quickview
Keatext
Keatext
Text analytics for customer experience
Quickview
ZIZO Workplace Gamification
ZIZO Workplace Gamification
Gamified Employee and Data Management
Quickview
Automate Customer Service with AI
Automate Customer Service with AI
Generative AI-powered virtual agents
Quickview
QEval - Call Center Quality Monitoring Software
QEval - Call Center Quality Monitoring Software
Contact Center Quality Monitoring Solution
Quickview
Voice of the Customer
Voice of the Customer
Voice of the Customer Surveys
Quickview
IPACS Speech Analytics
IPACS Speech Analytics
Fully Managed, Custom Interaction Analytics
Quickview
Verbio Speech-To-Text
Verbio Speech-To-Text
Higly accurate OOTB speech transcription
Quickview
Speechmatics
Speechmatics
World's Most Accurate Speech Recognition
Quickview
Canary Speech
Canary Speech
Real-time call sentiment and wellness
Quickview
XDeTECH
XDeTECH
AI-powered deepfake voice detection
Quickview
Datashake
Datashake
Easily aggregate Voice of Customer data
Quickview
Contact Center Automation
Contact Center Automation
Contact Center Automation Designed by humans, For Humans
Quickview
The New Standard in AI-Powered CX
The New Standard in AI-Powered CX
Rescue your CX with AI Agents
Quickview
Call Simulator
Call Simulator
AI-powered, scenario-based training at scale
Quickview
Upland RightAnswers
Upland RightAnswers
AI-Knowledge Management for Faster Troubleshooting
Quickview
Alvaria Compliant Outbound
Alvaria Compliant Outbound
Proactive Compliant Outbound Dialing
Quickview
Verbio Conversational AI
Verbio Conversational AI
Cutting Edge Voice Virtual Assistants
Quickview
livepro Knowledge Management
livepro Knowledge Management
Knowledge Management for Contact Centers
Quickview
SalesScreen
SalesScreen
Motivate your team to goal
Quickview
Keatext
Keatext
Text analytics for customer experience
Quickview
ZIZO Workplace Gamification
ZIZO Workplace Gamification
Gamified Employee and Data Management
Quickview
Automate Customer Service with AI
Automate Customer Service with AI
Generative AI-powered virtual agents
Quickview
QEval - Call Center Quality Monitoring Software
QEval - Call Center Quality Monitoring Software
Contact Center Quality Monitoring Solution
Quickview
Voice of the Customer
Voice of the Customer
Voice of the Customer Surveys
Quickview
IPACS Speech Analytics
IPACS Speech Analytics
Fully Managed, Custom Interaction Analytics
Quickview
Verbio Speech-To-Text
Verbio Speech-To-Text
Higly accurate OOTB speech transcription
Quickview
Speechmatics
Speechmatics
World's Most Accurate Speech Recognition
Quickview
CallMiner Applications
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Contact Summarization
Contact Summarization
AI-Generated Contact Summaries
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Visualize
Visualize
Customizable data visualizations & dashboards
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Solution Catalogue
Solution Catalogue
Prebuilt insights solutions
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Screen Record
Screen Record
Agent desktop capture
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RealTime
RealTime
Real-time automated agent assistance & monitoring.
Quickview
Analyze
Analyze
Conversation Intelligence Analytics Workbench
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Record
Record
High-quality, full-featured call recorder
Quickview
Coach
Coach
Automate agent performance improvement
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Outreach
Outreach
AI-powered feedback triggers
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Enhanced AI Module
Enhanced AI Module
Generative AI automated insights
Quickview
Contact Summarization
Contact Summarization
AI-Generated Contact Summaries
Quickview
Visualize
Visualize
Customizable data visualizations & dashboards
Quickview
Solution Catalogue
Solution Catalogue
Prebuilt insights solutions
Quickview
Screen Record
Screen Record
Agent desktop capture
Quickview
RealTime
RealTime
Real-time automated agent assistance & monitoring.
Quickview
Analyze
Analyze
Conversation Intelligence Analytics Workbench
Quickview
Record
Record
High-quality, full-featured call recorder
Quickview
Coach
Coach
Automate agent performance improvement
Quickview
Outreach
Outreach
AI-powered feedback triggers
Quickview
Enhanced AI Module
Enhanced AI Module
Generative AI automated insights
Quickview
Contact Summarization
Contact Summarization
AI-Generated Contact Summaries
Quickview
Visualize
Visualize
Customizable data visualizations & dashboards
Quickview
Solution Catalogue
Solution Catalogue
Prebuilt insights solutions
Quickview
Screen Record
Screen Record
Agent desktop capture
Quickview
RealTime
RealTime
Real-time automated agent assistance & monitoring.
Quickview
Analyze
Analyze
Conversation Intelligence Analytics Workbench
Quickview
Record
Record
High-quality, full-featured call recorder
Quickview
Coach
Coach
Automate agent performance improvement
Quickview
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